LN
Lihlelenkosi N
1 reviews | Active since Jun 2021
11 Jun 2021, 12:18
Angry customer
The worst network ever. I have had problems since day one. I have had no connection for two days now, missing meetings because of the unstable network. When I call they give me run arounds, saying someone will call back and no one does. Only sent sms about outage when I have been calling for two about connectivity. After the one year I am definitely leaving them
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
11 Jun 2021, 12:54Good day,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Jun 2021, 12:54
Official
Good day,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
LN
Lihlelenkosi N's updateReviewer Update
11 Jun 2021, 18:37Total BS. I haven't had connection. They keep telling me issue will be resolved in an hour but still nothing since last night. Going to 24hrs now with no connection. Do not subscribe to this network
LN
Lihlelenkosi N's update11 Jun 2021, 18:37
Reviewer Update
Total BS. I haven't had connection. They keep telling me issue will be resolved in an hour but still nothing since last night. Going to 24hrs now with no connection. Do not subscribe to this network
Vox Telecom's replyOfficial
11 Jun 2021, 19:42Hi, Lihlelenkosi N
Kindly note that we are aware of the current Service Disruption over the Evotel Network. The Support team has provided feedback on the matter and will update you once the matter has been resolved. Kind Regards
Kindly note that we are aware of the current Service Disruption over the Evotel Network. The Support team has provided feedback on the matter and will update you once the matter has been resolved. Kind Regards
Vox Telecom's reply11 Jun 2021, 19:42
Official
Hi, Lihlelenkosi N
Kindly note that we are aware of the current Service Disruption over the Evotel Network. The Support team has provided feedback on the matter and will update you once the matter has been resolved. Kind Regards
Kindly note that we are aware of the current Service Disruption over the Evotel Network. The Support team has provided feedback on the matter and will update you once the matter has been resolved. Kind Regards
Vox Telecom's replyOfficial
14 Jun 2021, 08:04Morning, Lihlelenkosi N
Thank you for your patience whilst this matter was being investigated.
We have received confirmation that the Service Disruption was resolved on 12/Jun/2021
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received confirmation that the Service Disruption was resolved on 12/Jun/2021
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2021, 08:04
Official
Morning, Lihlelenkosi N
Thank you for your patience whilst this matter was being investigated.
We have received confirmation that the Service Disruption was resolved on 12/Jun/2021
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received confirmation that the Service Disruption was resolved on 12/Jun/2021
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox