Always problems with vox

Avoid Vox and rather go for a good internet service provider like afrihost fibre. I never had problems with afrihost fibre but there are always problems with vox. The only reason I signed up with vox at this one specific property is because they were the only ones in the area and the line was already installed and I needed a connected security and cctv system between properties of mine, and the cellphone signal is extremely poor in the area. A few years ago I also cancelled their service after they increased tariffs by 25% per year for the 3rd year in a row. They sign you up cheap with promises and the problems come later. Lately, after I already had a legal and signed debit order with them in place and running for some time they decided to introduce unnecessary admin to force clients to visit their portal and confirm debit orders; failing to jump through new created hoops suspension of service. Because I cant trust them anymore to execute payment I will from now on do the payments myself. The problem is that they claim it can take up to 24 hours after payment to start the service again, while it is already more than 50 hours after instantaneous payment was made fnb to fnb, and no service. This create a big security risk for the property. Someone was informing me of 4 males trying to look over my gate and wall on saturday morning and I could not access cameras and the alarm because of that. I will look again if there is not another ISP in the area by now and move to them as soon as I can.