EE
Eben E
1 reviews | Active since Apr 2009
02 Jun 2016, 10:50
Always having issues
<p>Vox you need to get your act together, you are causing damage for companies around SA, your email servers constanly fail and you continue to put pressure on IT departments with the poor service and communication...</p> <p> </p> <p>There has not been a week from March where there has been no issues!</p> <p> </p> <p>Get your systems maintained and sorted out!</p>
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Replies (2)
Vox Telecom's replyOfficial
02 Jun 2016, 11:14Good day Eben, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Best regards,
Vox Telecom's reply02 Jun 2016, 11:14
Official
Good day Eben, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Best regards,
Vox Telecom's replyOfficial
02 Jun 2016, 11:40Good day Eben, as per the feedback we have received, you have been informed by your account manager that your services were cancelled in December 2015. We have also informed you that you are using old services which needs to be replaced.
Your account manager has been in contact with you regarding this query via email. Should you have any further queries please do not hesitate to contact your account manger.
Regards
Vox Telecom
Customer Support ***
Business Support ***
Best regards,
Vox Telecom's reply02 Jun 2016, 11:40
Official
Good day Eben, as per the feedback we have received, you have been informed by your account manager that your services were cancelled in December 2015. We have also informed you that you are using old services which needs to be replaced.
Your account manager has been in contact with you regarding this query via email. Should you have any further queries please do not hesitate to contact your account manger.
Regards
Vox Telecom
Customer Support ***
Business Support ***
Best regards,