TH
Tashiel H

1 reviews | Active since Feb 2018

30 May 2023, 10:48

almost a month later and no internet!!!!!!!

almost a month later and I'm not connected to the internet. How the **** am I supposed to work from home???

I had to call vox multiple times and finish all my minutes to go through a retarded setup process that doesnt work. Now vox technicians have to be sent out to do the exact things I did.

WHAT THE **** ARE TECHNICIANS GOING TO DO DIFFERENTLY? apparently I tired a remote configuration thats why it didnt work, are they coming with an ethernet cable connected to vox's servers?????

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 May 2023, 11:37
Official
Good day, Tashiel H
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply31 May 2023, 07:37
Official
Good day, Tashiel H 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that line has been activated and the installation has been completed. 

 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***


 Kind Regards, 
 Vox