LF
Le F

1 reviews | Active since Jan 2019

20 Dec 2022, 15:15

Almost 2 Full months of horrible service. Sorry they don't have service

Please note that I have accepted this order on the 28th of November 2022.

I would like to know if my fibre order will be completed in my life time as I have never experienced anything like this before.

Feedback happens once in a blue moon and then it is quiet.

Who can I contact or what can I do?

I have started this process on the 03 November 2022, at the rate we are going I might have fibre with your company at the end of 2060.

Can you please do what you get paid to do and get me connected!

0
Replies (5)
Vox Telecom
Vox Telecom's reply20 Dec 2022, 15:46
Official
Good day, Le roux F 
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox  
LF
Le F's update20 Dec 2022, 16:32
Reviewer Update
Wow, finally somebody willing to assist. Thank you so much for taking the time to respond.
Vox Telecom
Vox Telecom's reply20 Dec 2022, 19:57
Official
Good day Le roux F, 

Thank you for your response.

Our Projects team will be providing feedback soonest.

Kind regards 

Vox

LF
Le F's update20 Dec 2022, 20:00
Reviewer Update
Evening, we are moving at an exponential rate. Activation is done! Would love to rate the service after this though! Thank you so much, highly appreciated!
Vox Telecom
Vox Telecom's reply31 Dec 2022, 08:09
Official
Good day , Le roux F,
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox