MM
Mercia M
1 reviews | Active since Sept 2017
08 Feb 2025, 12:54
Aggrevieved
The agreed to cancelation now the say owe them told me on the 28th they would collect they device and now I am at they mercy without installation nor service . Zoom also says I can't be assisted. Help me out
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Feb 2025, 13:17Good day, Mercia!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Best regards,
Vox Telecom's reply08 Feb 2025, 13:17
Official
Good day, Mercia!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Best regards,
Vox Telecom's replyOfficial
13 Feb 2025, 11:36 Good day, Mercia
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply13 Feb 2025, 11:36
Official
Good day, Mercia
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,