AGAIN SLOW SPEED AND NO HELP JUST EXCUSES & BLAME

ALL YOU HAVE ARE EXCUSES AND BLAME EVERYONE ELSE. I PAY YOU!!!!! EVERY MONTH TO GIVE ME INTERNET ACCESS AND ALL YOU DO IS BLAME ME, FROGFOOT AND EVERYONE ELSE!!! I’VE PAID YOU, THE LEAST YOU CAN DO IS PROVIDE ME WITH WHAT IVE PAID FOR???