1 reviews | Active since Aug 2009
AGAIN DISGUSTING SERVICE
Is there one competent employee at this company that can call me please. I will not be taking calls from call centre agents anymore. So if you are not management then dont call me. You dare ask our complex for money!!!! For what a service installed that did not work for a single second - well no we will not pay you and we told you what to do with your fibre. SPOKE TO 4 DIFFERENT PEOPLE GOT CUT OFF TWO TIMES AND HELD ON FOR 10 MINUTES FOR SOMEONE WHO COULD NOT ASSIST. FREAKEN GREAT SERVICE ONCE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IF MANAGEMENT DOES NOT CALL ME BEFORE CLOSE OF BUSINESS TODAY I WILL ASSUME THE MATTER IS HANDLED OUR ACCOUNT WILL BE CLOSED AND CHARGES WRITTEN OFF.
YOUR SERVICE IS NOT EXISITING
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Sales team to investigate the matter and assist with the resolution.
Kind Regards,
Vox
Best regards,
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Sales team to investigate the matter and assist with the resolution.
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,