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MB
Maria B

1 reviews | Active since Oct 2010

05 Feb 2024, 13:12

Accounts department

Accounts department not up to standard. Slightly out of any ordinary request accounts cannot do it. I am trying for the past 6 months to merge my 2 debit order to one. But apparently this way to difficult. Although I have submitted all their request. But in vain.

Internet Service and support very good

0
Replies (3)
Vox Telecom
Vox Telecom's reply05 Feb 2024, 13:47
Official
Good day, Maria B

Thank you for your review. 
 
Please note that the details of your review has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply07 Feb 2024, 10:22
Official
Good day, Maria B
 
 Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the account manager has made contact and assisted accordingly. 
 Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox 
MB
Maria B's update15 Apr 2024, 13:49
Reviewer Update
April 15, 2024 Still nothing has been done. To me this is a hopeless case. Seems to me Accounts department cannot / will not do it. Already accepted twice an e-acceptances - all in vain