MM
Maureen M
1 reviews | Active since Feb 2022
03 Feb 2023, 08:42
Accounts and Sales
Very disappointing service!! I have been calling and emailing about the incorrect bill that they have been sending me, no response, no explanation!! but they have a nerve of sending the same bill that I need answers for on a monthly basis.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Feb 2023, 10:44Good day, Maureen M
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Feb 2023, 10:44
Official
Good day, Maureen M
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the accounts team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Feb 2023, 13:51Good day,Maureen M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2023, 13:51
Official
Good day,Maureen M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox