JM
Jaenetha M

1 reviews | Active since Jun 2015

25 Aug 2015, 12:46

accounts

Na hoeveel maande kan ek nogsteeds nie my vox rekening uitsorteer nie (out of bundle usuage) . Daar is reelings met Meagen Wagner gemaak en sy hou my op hoogte van wat gebeur . Korrespondensie wat hulle soek en wat ons aan MTN moes stuur is gedoen. Vandag kry ek oproep en se hulle kannie meer my bedrag van R 527.00 aanvaar nie let wel dis die bedrag wat betaalbaar is vir my rekening. Dit betaal ek elke maand. Die ( out of bundle usage van 2014) wat hul se ek gebruik het \ dispuut ek "en wag vir bewyse van vox en MT"

0
Replies (1)
Vox Telecom
Vox Telecom's reply01 Mar 2018, 15:57
Official

Good day

Kindly note that this was a duplicate of the post received on 09/09/2016.

The matter was resolved on 19/09/2016 and the feedback was provided on the initial Complaint logged.

"Good day Navindra,

As per the feedback received, the sim card has been delivered and signed for. Our Customer Service Department is in constant contact with you (***).

We apologise for the inconvenience caused.

Regards,

Vox Telecom"