LT
Louis T
1 reviews | Active since Apr 2012
11 Apr 2016, 14:17
Account suspension
My SAGE PASTEL Account was suspended due an admin mistake on VOXs' side. After account was reconciled I made a paymnent as on 07/04/2016 and on Wednessday consultant promised account is up and running. Up till this morning it is however offline and response is pathetic. The technical guy is wasting my and his time phoning every now then and asking if we are online instead of making sure it is working. This is second incident with Vox/Sage Pastel in a 6 week period
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Vox Telecom's replyOfficial
11 Apr 2016, 14:28Hello printype,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Vox Telecom's reply11 Apr 2016, 14:28
Official
Hello printype,
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom