LM
Lerato M

1 reviews | Active since Jan 2013

18 Jan 2024, 16:14

Account suspended for the third time

Account suspended again for the third time. Payment made, UPS cancelled and paid and confirmation of collection on the 31st of January, but my account gets suspended again.

I have not worked all day. I cannot get through to Collections.

0
Replies (2)
Vox Telecom
Vox Telecom's reply18 Jan 2024, 16:48
Official
 Good day LeratoThank you for your post. Kindly note that the details of your complaint has been sent to Debtors  team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox 
Vox Telecom
Vox Telecom's reply19 Jan 2024, 13:18
Official
Good day, Lerato M
  
 Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox