Account Enquiry

My nightmare of note with VOX telecom!!! They are by far the worst ISP I have ever came across. We moved premises on the 1st May 2022, our service were then connected to our new home address for 11days and they suspended the service demanding the R899 of the previous premises, then upon me cancelling ALL my service with them they charging me R5000 before I can get connected again....Also loosing out on days of work because of there incompetence!!!! We have been calling and sending emails as we need to know what the minimum amount is to pay so that we can have out internent up and running with our NEW ISP, but they are avoiding us and referring us to 1 person that deals with our account! How pathetic is it that only 1 person can work on an account...What if the person is not available at all...how inconvinient it is for us as the customer to wait until they decide they are available and ready. VOX, you can do better but your service SUCKS!!!!!!!!!!