HM
Herold M

1 reviews | Active since May 2019

20 Jun 2023, 12:48

Account Department Falling to allocate payment to my account for 2 months now

I horrible experience with their account department

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Jun 2023, 13:46
Official
Good day Herold,

Thank you for your review. 

Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution. 

We will provide feedback to you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply23 Jun 2023, 10:41
Official
Good day,Herold, 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. 

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox