Abuser by a service provider

We recently opened a business to better our lives. Signed up for fibre through DLS and they got us Vox Telecom. We haven’t had a connection since day one and I when I asked why I was told out working desk is too far and to move the box closer to the desk will be at our cost.

I then moved the desk to the box, still bad connection. When I want to cancel I’m told I will be paying R40 000 plus in cancellation fee.

They promised to send out a technician to do a test stick , this was 2 weeks ago.

I need a lawer to help me cancel this thing.

I will never recommend vox to anyone!!!!!

I want to cancel this thing and get something that works.