Absolutly Poor Service

For more then a month now I have been struggling with Vox and the " business manager " reference number: VOX***5

Attempting to get information on the account, account holder who has passed away.

I simply want to get information on the account my brother had, I have been given the run around for weeks now.

" log a ticket " " some one will call you "

What added the icing to the cake, 8/28 I receive a call from the reseller.....

Explaining how the offer works and the fiber lines etc.... then being told you need to pay any out standing fees.

The unicorn that called me clearly does not understand that the account holder is deceased and you expect someone else to pay a deaceaseds account really ?