RA
Rivac A

1 reviews | Active since Mar 2019

27 Sept 2021, 13:59

Absolutely disgusted with the service from vox

Waiting over a month for internet and the majority of the household needs internet for work.

0
Replies (4)
Vox Telecom
Vox Telecom's reply27 Sept 2021, 14:50
Official
Good day, Rivac A 

 Thank you for entrusting us with your service request. 

 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.

 Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.  

 Thank you in advance  
Vox 
RA
Rivac A's update27 Sept 2021, 15:56
Reviewer Update
How about you call me ***
Vox Telecom
Vox Telecom's reply28 Sept 2021, 07:21
Official
Good day  Rivac A  
 
Thank you for your reply
 
Kindly note that we have escalated your enquiry after your email with account holder details has been received. 
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
 
 
 
Kind Regards, 
 Vox 
RA
Rivac A's update29 Sept 2021, 08:40
Reviewer Update
Still no internet after weeks of requesting internet, internet was supposed to be installed this morning after I had canceled appointments so that I can be at home for be at home for the installation and no one pitched. Disgusting service.