CJ
Carla J
1 reviews | Active since Dec 2018
10 Jan 2022, 12:51
A whole month later... still no internet
Lines got installed on the 10th of December 2021, we still don't have internet. We got told that there's a bee nest that needs to be removed, but they need nice weather... the sun has been shining? My partner then phoned on Friday (7 Jan 2022) and got told that they are on their way... today marks a full month. Vox ref no. is VOX***4-T1. Frogfoot ref no. is FRG***-GRJ-B1.
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Vox Telecom's replyOfficial
10 Jan 2022, 14:24Good day Carla J Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Vox Telecom's reply10 Jan 2022, 14:24
Official
Good day Carla J Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox