A Week with No Connection

I am utterly disappointed in this service the worst ever, I’ve been with them for more than 4 years and tolerated their nonsense but this has to be the worst of them all I pay R765 for a service which has been down for the whole week no options for alternatives nothing instead unprofessional empty promises from lying about giving feedback and nothing, no following up .. the network has been on and off since last week but this week got worse, I’ve been without connection for 4 days and no one seem to care as I am writing this message I had to use my last 300 to buy data so I can try to catch up on work as I rely on WiFi … so I’ve wasted R1165 while they say nothing no solutions nothing..

All I’m asking for is my money back reimbur*****t of my spent data money from both them and Evotel the ****** and ****s.. 4 days in counting nothing, I want my monies from you guys and the forever empty promises from vox … I was told that one of the superiors from Evotel will be in touch yesterday to explain a way forward and no one bothered to do so from your end … 4 days no WiFi that I fully paid for… till now, I need my R300 that i had to use on top of the R765 that I fully paid for this service which I’m not getting.. the worst service ever…