SZ
Simangele Z
1 reviews | Active since Mar 2012
12 Feb 2026, 09:17
A sad sad state of things with Vox
It is exhausting how much hoops we have to jump through to get a decent service in SA, especially from ISPs like Vox. Feb 10 they said they would be in contact, but there's absolutely no comms till now. Gosh!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
12 Feb 2026, 09:39Good day, Simangele
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Feb 2026, 09:39
Official
Good day, Simangele
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
SZ
Simangele Z's updateReviewer Update
12 Feb 2026, 09:45Thanks, I don't know why you tie yourselves to 48 hours (stated in the comms) if you will not meet it.
SZ
Simangele Z's update12 Feb 2026, 09:45
Reviewer Update
Thanks, I don't know why you tie yourselves to 48 hours (stated in the comms) if you will not meet it.
Vox Telecom's replyOfficial
13 Feb 2026, 12:42Good day Simangele
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team that the MikroTik has been successfully configured and tested.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team that the MikroTik has been successfully configured and tested.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2026, 12:42
Official
Good day Simangele
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team that the MikroTik has been successfully configured and tested.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team that the MikroTik has been successfully configured and tested.
Kind Regards,
Vox