9 weeks later and nothing has happened

Contacted Vox on the 14th july for home fibre - its the 8th September and i still don't have home fibre from VOX. Dealing with Rhetagan Danster. Barely answers any emails. Was recommended by my neighbor who lives 40 m away. 8 weeks later when i ask WTH they tell me Vumatel says there is no infrastructure - yes because we have Openserve. So it shown they didn't even bother to see which service provider is in the area. What is it too much work? kids keeping you too busy while you work from home?. Already when you do get a call from one of the staff all you hear is kids screaming in the background. You should be embarrassed. The person who recommended you is highly embarrassed. Che Danster dealt with him. You should call him and apologize Che because your team let you down.