LS
Loretta S
1 reviews | Active since Sept 2023
03 Jun 2026, 13:37
72 hour provisioning
I was just advise bu Vox it takes 72 hours to provision a line. Something whereby you only need to click a rest button, take them 72hours
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jun 2026, 13:42Good day Loretta
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jun 2026, 13:42
Official
Good day Loretta
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
The Support team has confirmed that they have been in contact with you to provide the feedback too.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
05 Jun 2026, 09:55Good day Loretta
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply05 Jun 2026, 09:55
Official
Good day Loretta
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,