7 year customer treated like Sh*t

So one month my payment doesn't go through, and Vox decides that a 7 year client who does not pay 1 month must be suspended... After lengthy arguments with accounts, I decided that loyalty to Vox needs to be returned in the same manner as they have treated me.<br> <br> I cancelled my account via email as requested, and said that I would make payment asap... <br> <br> The account is suspended now for 2 months, they still charge me for subscription of their services and handsets, which I told them last year to collect, and after specifying that they must not debit my account, they have attempted this twice already...<br> <br> Sorry VOX, how can you suspend someone over 2 months and still charge them subscription for a service that you are not giving (You disabled my account after 7 years without any payment issue? Do you really think I am going to pay for a subscription for 2 months that you have taken away??? How can you take a debit order that is not authorized??? These costs will now be for your account!