gP
greg P

1 reviews | Active since May 2019

08 Nov 2025, 08:46

***

Vox debtited my deceased fathers account after I transferred his account to my name, sent the death certificate signed all the accept quotes. But still they debtited his account and sent a email and sms to a dead man to tell him his account will be suspended. For a communication service Vox is pathetic when I phone they tell I reached the account department but refuse to help me until Monday.

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Nov 2025, 09:42
Official
Good day Greg,

Thank you for your review.

We have escalated the details of your review to the relevant department, and an agent will be in contact with you as soon as possible
Vox Telecom
Vox Telecom's reply12 Nov 2025, 11:39
Official
Good day Greg, 
 
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Accounts team has made contact and assisted accordingly.  

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox