1 reviews | Active since May 2010
5 complaints. No service for over a week. Pathetic
I've had intermittent service on 2 Vox Telecoms accounts for over a week. I've had calls with technical department. I've asked for help on Twitter. I've emailed their help desk. And NOTHING for 7 days. <br> <br> I made a complaint last week about how bad the internet was. I then received a call from someone saying that it wasn't their system. I insisted it was because I had used another account and my line was fine. I then complained AGAIN. Got no response. I emailed. No response. I tweeted. No response. I called and got put on hold.<br> <br> It's absolute joke. A company just ignores their clients and their issues. That's not how problems go away you *****s. <br> <br> Utterly pathetic. I'd rather go and pay Afrihost AND THAT SAYS A LOT CONSIDERING THEY'VE JUST BEEN FINED. <br> <br> Let me go find ICASA's number while they're handing out fines for shocking service providing and breach of contract.
Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Voxy
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Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards
Voxy
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