MD
Mubeen Dildar-Mia

1 reviews | Active since Sept 2020

27 May 2024, 13:31

3 weeks for delivery

Waiting for 3 weeks now for them to deliver a router and SIM. The item is with couriers and I have spoken to Vox and Skynet about the delay but not receiving the package.

0
Replies (3)
Vox Telecom
Vox Telecom's reply27 May 2024, 13:54
Official
Good day, Mubeen Dildar-Mia

 Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
MD
Mubeen Dildar-Mia's update28 May 2024, 08:04
Reviewer Update
Got a call that the package would be delivered yesterday and it wasn't
Vox Telecom
Vox Telecom's reply30 May 2024, 11:47
Official
Good day, Mubeen Dildar-Mia
  
 Thank you for your patience whilst this matter was being investigated. 
The SIM was delivered and activated.

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox