ES
Elize S

1 reviews | Active since May 2022

13 May 2022, 05:52

3 days without wifi

3 days without wifi!!! Phone, emails..... no joy!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 May 2022, 07:38
Official
 Good day  Elize S 

 Thank you for your review. 

 Kindly note that the original fault is still open on the reference  VOX***6 

 The Support team will follow up with the Network Provider, Vumatel  ( Ref: ISP-746663 )  on the progress of the fault and update you on the status.
 
 Regards
Vox 
Vox Telecom
Vox Telecom's reply19 May 2022, 10:17
Official
Good day, Elize S
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox