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The most horrible company I have had to deal with. 1stly the agent Selaelo is extremely *********. 4 Nov I told him that people wanted to install that I have already paid Wifi so could only take it from Dec. He agreed billing would only start then. 19th Nov u received a statement reminded him of the conversation he said it's pro-rata, I said but I specifically told you that only from Dec, he then proceeded to say he didn't get this and I showed him. 2 Dec he was sassy in telling me it is a new month I called him to tell him to cancel I have not used even 1 but of this and I am sure they can see this. He has been ignoring me since. 3rd Dec I spoke his manager Angelique, who said "I logged your query with the accounts department Your ref VOX26..." Still the bill of an unused wifi kept pulling up, every month I email the see people to cancel and come fetch their thing, every month I am ignored!!!!!