1 reviews | Active since Jul 2018
12 Days and no Joy for a R171 SIP line
It has been 12 days since placing my order for a single SIP line, that nornllay take 48h to process and i am not sure if they really want my business as this has been the most frustrating ever.
On application the site asked for Rica Docs and listed ID only. I uploaded ID and 2 days later they asked for POA and i sent that as well. Another 2 days later i was told my ID needs to be certified, so i got that done. Another 2 days later and now they have an issue that there is not an address on the stamp of the Commisioner of Oath Stamp.
I dont know why it doens't have and frankly never knew that it was a requirement, as i have never had any institusion ot even the Central Firearms Registry have issues with this. So this is truely mind blowing.
I have been speaking to Charlie or Chanie. Even he confirmed that all my docs are in order and he cant see why they are not processing. I called him every day for the last 3 days and every time he is escallating but till now, no joy.
Surely it cant be this difficult to get a SIP line for R171 a month.
Please just let me know if you want to assist or if i need to rather go to a diffirent service provider.
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thanks for the activation, but just to be clear, i didn't send any additional documentation after i made the first post.
So it was approved after i complained, with the same docs that it was declined with. Double standards?
Thanks for the activation, but just to be clear, i didn't send any additional documentation after i made the first post.
So it was approved after i complained, with the same docs that it was declined with. Double standards?
