1/10 would not recommend
After burning through 45 rands worth of Airtime I just got cut off by the technician amd he still hasnt called me back telling me why there is a problem on my line. YOU ARE A SERVICE COMPANY - I dont pay Vumatel I pay Vox for a service that isnt being provided. (Note I still have enough airtime so the call wouldnt have ended on my side...)
1/10 - would not recommend Vox. Anyone else reading this - do yourself a favor dont test your line speed between your pc and your local hub .... force it to test to cpt or durbs whichever is furthest ... you will see you dont get close to your line speed.
Called at 12:38. 01/05/2023
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 May 2023, 15:38Good day Lee
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply01 May 2023, 15:38
Official
Good day Lee
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
05 May 2023, 08:35Good day, Lee
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they have made contact with you.
Further testing will be put on hold for 2weeks as requested.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they have made contact with you.
Further testing will be put on hold for 2weeks as requested.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply05 May 2023, 08:35
Official
Good day, Lee
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they have made contact with you.
Further testing will be put on hold for 2weeks as requested.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that they have made contact with you.
Further testing will be put on hold for 2weeks as requested.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox