1 reviews | Active since Jan 2012
"0" Accountability
I my personal opinion, I believe Vox Telecom to be the worst Telecommunications company on the African Continent. We moved our office to a new location two blocks from the old and requested our line to be transferred one and a half months prior to the move. When the moved day arrived, Vox haven’t even installed the line. After phoning them a hundred times over, they simply stated that they were within the contract period of installation and that was that. My business requires internet and telephones to function because we are a software support-based company and still no one has stood accountable. I even CC’d the CEO of Vox in one of the communications where he didn’t even bother to respond. I guess if you are not a big company with some weight, you are simply not important enough in Vox’s eyes. Pathetic Service!! Be warned.
Good afternoon Ashely,
Thank you for bringing this to our attention. Our team is aware of the challenges being faced and we are attending to your complaint to get this resolved as promptly as possible.
Regards,
Vox
Best regards,
Good afternoon Ashely,
Thank you for bringing this to our attention. Our team is aware of the challenges being faced and we are attending to your complaint to get this resolved as promptly as possible.
Regards,
Vox
Best regards,
Good afternoon Ashley,
As per the feedback that we have received the Sales, Business Development and Projects manager met with you yesterday to discuss the matter at hand. A action plan for the way forward has been put together for al queries, to get it resolved as promptly as possible.
It has been confirmed that they will remain in contact with you in order to provide you with all updates/feedback.
Thank you for your patience while our team is attending to you matter.
Regards,
Vox
Best regards,
Good afternoon Ashley,
As per the feedback that we have received the Sales, Business Development and Projects manager met with you yesterday to discuss the matter at hand. A action plan for the way forward has been put together for al queries, to get it resolved as promptly as possible.
It has been confirmed that they will remain in contact with you in order to provide you with all updates/feedback.
Thank you for your patience while our team is attending to you matter.
Regards,
Vox
Best regards,
Good afternoon Ashley,
As per the feedback that we have received the Sales, Business Development and Projects manager met with you yesterday to discuss the matter at hand. A action plan for the way forward has been put together for al queries, to get it resolved as promptly as possible.
It has been confirmed that they will remain in contact with you in order to provide you with all updates/feedback.
Thank you for your patience while our team is attending to your matter.
Regards,
Vox
Best regards,
Good afternoon Ashley,
As per the feedback that we have received the Sales, Business Development and Projects manager met with you yesterday to discuss the matter at hand. A action plan for the way forward has been put together for al queries, to get it resolved as promptly as possible.
It has been confirmed that they will remain in contact with you in order to provide you with all updates/feedback.
Thank you for your patience while our team is attending to your matter.
Regards,
Vox
Best regards,