Worst service EVER.

<p>I bought a solar geyser from Voltex Namibia and only had trouble from thereon.</p> <p>Firstly, they don't do their own installations so I had to struggle with their outsorced plumber to the point where I had to beg him to come and install the solar geyser, which had been waiting at my house for about a month.</p> <p>Secondly, two months after that the solar geyser burst, with water running down my house's roof and staining the white heat-reflective paint. When I phoned Voltex Namibia regarding this, their sales rep. seemed agitated and didn't offer an apology. They did, however, replace it with a new one, which was installed by another outsourced plumber.</p> <p>This geyser then burst about four days thereafter. Once again Voltex Namibia wasn't forthcoming in trying to find a solution to the problem. They let my wife and I go without running water for four days, with me having to constantly follow-up with them. It was very apparent that they weren't interested in trying to find a solution.</p> <p>I finally reached the end of my patience and instructed them to remove the burst geyser from my roof and to give back my money. Their outsorced plumber did this, but filled the holes left in my roof with clear silicon... I had to buy roof sealing membrane and sealant out of my own pocket as well as white heat-reflecting roof paint, to seal my roof and paint the areas stained by water and damaged by the plumber climbing on and off my roof.</p> <p>THEN I had to constantly follow-up on them to get my money paid back, which only happened two weeks thereafter and only after I threatened with legal action.</p> <p>I am now left without a solar geyser and suffered a loss of about N$3500 due to unrecoverable costs from the plumber who installed it and the new pipes used to connect it as well as the materials used to re-seal and paint my roof.</p> <p>STAY AWAY FROM VOLTEX NAMIBIA!!!!</p>