KN
Kas N

1 reviews | Active since May 2020

16 May 2020, 11:22

Voltex Meter a bad choice

The Voltex DP120KP prepaid meter is very poorly designed and is not in the least user friendly. With a power outage, the meter cannot be recharged elsewhere as it only operates from the home socket via. a three pin plug with no backup battery facility. There is no signal to alert you when the electricity is running low. Purchases of prepaid electricity can only be made at a few retail outlets and not through online banking facilities. I have been greatly inconvenienced with waiting for City Power to visit, merely to load the prepaid units that I have purchased. I hope that future prepaid meters would be purchased with the user in mind.

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Replies (1)
Voltex
Voltex's reply16 May 2020, 17:22
Official
Hi Kas

We apologise for any inconvenience caused and trust you are satisfied with the outcome after to speaking to one of our representatives.

Regards
The Voltex Team