DK
Danja K
1 reviews | Active since Feb 2017
18 Jul 2022, 15:43
Voltex a *******
Staff member sold me the incorrect light after I specified what I needed. Now,they charge me 20% return fee, 24hrs later, and tell me to come back in a few days for cash as they "have none to give me"
Unacceptable
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Voltex's replyOfficial
19 Jul 2022, 11:33 Good day Danja We apologise for your frustrating experience and appreciate you bringing it to our attention. This issue has been raised with management and we hope you are satisfied with the outcome after chatting with one of our team members. Regards The Voltex Team
Best regards,
Voltex's reply19 Jul 2022, 11:33
Official
Good day Danja We apologise for your frustrating experience and appreciate you bringing it to our attention. This issue has been raised with management and we hope you are satisfied with the outcome after chatting with one of our team members. Regards The Voltex Team
Best regards,