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Nic R

1 reviews | Active since Sept 2011

17 Oct 2016, 15:08

Unwilling to help customer

<p>This afternoon I walked into Voltex Centurion. There were three guys at the receiving desk. Two of them were on the phone busy with customers. I approached the guy in the middle as he was the only one not on the telephone. "Yes" was all I got. He never even looked up from what he was busy with. When the other gentleman was finished on the phone the guy in middle simply shifted me there, still not looking up once. I am utterly frustrated and will tell everyone I know not to go there!!!</p>

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Replies (1)
Voltex
Voltex's reply17 Oct 2016, 15:39
Official

Hi Nic

Thank you for bringing this incident to our attention. We always strive to give our customer's the best possible service.

We have raised this with the branch manager and will investigate internally.

Kind regards,

Team Voltex