KM
KG M

1 reviews | Active since Jan 2025

24 Jan 2025, 09:26

Pathetic service

Still waiting for a retund for lasy year's purchase (5Nov2004). I have been asked for all documentation including bank statements, yet to date NO REFUND has been done. Such a pathetic service from Kempton Park store.

0
Replies (5)
KM
KG M's update24 Jan 2025, 09:28
Reviewer Update
Still waiting for a refund for last year's purchase (5Nov2004). I have been asked for all documentation including bank statements, yet to date NO REFUND has been done. Such a pathetic service from Kempton Park store.
Voltex
Voltex's reply29 Jan 2025, 11:03
Official
Good Day,

We apologise for the experience that you had. This is not the type of service that we aim to provide. 

Please send us your details to *** so that we can have this resolved as soon as possible.

Kind Regards
Voltex Team
KM
KG M's update04 Feb 2025, 14:28
Reviewer Update
Still no resolution even after being called and promised to settle this matter. I can't understand how such pathetic people are allowed to trade. Not a signle positive review from these clowns. More documentation being requested after 3 months......
KM
KG M's update04 Feb 2025, 14:30
Reviewer Update
Abraham from Kempton Park, Voltex, not sure how such an *********** someone remain employed when there are so many deserving people out there....Not to mention this crazy store.
Voltex
Voltex's reply06 Feb 2025, 10:55
Official
Good Day Kg,

I trust you are well. We apologise for the inconvenience caused and the branch has confirmed that the refund was processed and that this is sorted out now.

If you have any further issues or queries, please contact us on ***. 

Kind Regards
Voltex Team