LV
Leandrie V
1 reviews | Active since Jan 2016
20 Aug 2025, 10:01
No need for a telephone line as the switchboard is clueless.
Voltex PRETORIA NICO SMIT Why do you have a switchboard that transfer you from one department to another and the phones are not being answered? How pathetic! Do you actually have people working on the shop floor that knows how to answer a phone?
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Voltex's replyOfficial
27 Aug 2025, 15:54Hi Leandrie,
We’re very sorry to hear about your experience with our Pretoria branch’s telephone service. This is not the level of service we aim to provide, and we apologise for the frustration caused.
We will be addressing this matter with the team to ensure that calls are answered promptly and routed correctly. Thank you for bringing it to our attention—we truly appreciate the feedback and will work on improving.
Kind regards,
The Voltex Team
We’re very sorry to hear about your experience with our Pretoria branch’s telephone service. This is not the level of service we aim to provide, and we apologise for the frustration caused.
We will be addressing this matter with the team to ensure that calls are answered promptly and routed correctly. Thank you for bringing it to our attention—we truly appreciate the feedback and will work on improving.
Kind regards,
The Voltex Team
Voltex's reply27 Aug 2025, 15:54
Official
Hi Leandrie,
We’re very sorry to hear about your experience with our Pretoria branch’s telephone service. This is not the level of service we aim to provide, and we apologise for the frustration caused.
We will be addressing this matter with the team to ensure that calls are answered promptly and routed correctly. Thank you for bringing it to our attention—we truly appreciate the feedback and will work on improving.
Kind regards,
The Voltex Team
We’re very sorry to hear about your experience with our Pretoria branch’s telephone service. This is not the level of service we aim to provide, and we apologise for the frustration caused.
We will be addressing this matter with the team to ensure that calls are answered promptly and routed correctly. Thank you for bringing it to our attention—we truly appreciate the feedback and will work on improving.
Kind regards,
The Voltex Team