JS
Jan S
1 reviews | Active since Dec 2019
14 Dec 2019, 23:17
Frustrated customer!
Hello, I have had a Landis meter for 10 years without any problems but this was changed very recently by City Power to Voltex. Now I am having problems to simply load my token and I am unable to locate a manual or guide whatsoever. I also downloaded the App but it says it doesn’t recognise my meter. This is very frustrating. Can this company improve their customer service, please!
Helpful (0)
Replies (2)0
Replies (2)JS
Jan S's updateReviewer Update
16 Dec 2019, 06:04Hi, Thank you Voltex for your timely feedback & guidance. My issue has been resolved. I hope City Power will provide basic general online guidelines on how to use & troubleshoot this meter to avoid unnecessary customer inconvenience.
JS
Jan S's update16 Dec 2019, 06:04
Reviewer Update
Hi, Thank you Voltex for your timely feedback & guidance. My issue has been resolved. I hope City Power will provide basic general online guidelines on how to use & troubleshoot this meter to avoid unnecessary customer inconvenience.
Voltex's replyOfficial
16 Dec 2019, 07:54Hi Jan
Thank you for your feedback.
Thank you for your feedback.
Voltex's reply16 Dec 2019, 07:54
Official
Hi Jan
Thank you for your feedback.
Thank you for your feedback.