NN
NICO N
1 reviews | Active since Dec 2015
01 Jun 2020, 22:11
Faulty voltex meters
Voltex prepaid systems are really terrible. Theres no back up battery. I cannot load electricity since this evening. My electricity got depleted, there is no warning sound. Units don't update regularly. I have a 10 day old baby that just got discharged from hospital and I have no electricity. This is the 2nd time this happened in the past 6 months. I need assistance urgently because the last time this happened I had to wait 2 days before getting assistance from city power.
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Replies (2)
Voltex's replyOfficial
02 Jun 2020, 09:25Good day Nico
We apologise for any inconvenience caused and trust you are satisfied with the outcome after communicating with one of our representatives.
Regards
The Voltex Team
We apologise for any inconvenience caused and trust you are satisfied with the outcome after communicating with one of our representatives.
Regards
The Voltex Team
Voltex's reply02 Jun 2020, 09:25
Official
Good day Nico
We apologise for any inconvenience caused and trust you are satisfied with the outcome after communicating with one of our representatives.
Regards
The Voltex Team
We apologise for any inconvenience caused and trust you are satisfied with the outcome after communicating with one of our representatives.
Regards
The Voltex Team
NN
NICO N's updateReviewer Update
02 Jun 2020, 09:28Thnabks for the quick response/follow up with Wendij Beetge. City power did send someone out to assist and the issue is temporarily resolved. However the meter hasn't been changed as yet. Hopefully this will get done soon.
NN
NICO N's update02 Jun 2020, 09:28
Reviewer Update
Thnabks for the quick response/follow up with Wendij Beetge. City power did send someone out to assist and the issue is temporarily resolved. However the meter hasn't been changed as yet. Hopefully this will get done soon.