KF
Kay F

1 reviews | Active since Jul 2009

16 Mar 2021, 11:28

Fantastic Customer Service

WOW what customer service from Mark Landers, Internal Sales at Voltex, Epping. I went to Voltex, Strand in search of Twin 2pin Adaptors. The manager told me that they didn't carry stock of this particular item and I should go online and order it to be sent to Strand for collection. Unfortunately when I went online there was only a collection point available in Cape Town and I am in Gordons Bay. So I sent an e-mail asking if there was a solution to the problem and got a very prompt reply from Mark Landers offering to sent the items to Strand for my collection. In this day and age one rarely finds someone so committed to help a small order client like me

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Replies (1)
Voltex
Voltex's reply16 Mar 2021, 11:55
Official
Thank you so much Kay!
We appreciate the feedback and look forward to welcoming you back to our branch soon.