KF
Kay F
1 reviews | Active since Jul 2009
16 Mar 2021, 11:28
Fantastic Customer Service
WOW what customer service from Mark Landers, Internal Sales at Voltex, Epping. I went to Voltex, Strand in search of Twin 2pin Adaptors. The manager told me that they didn't carry stock of this particular item and I should go online and order it to be sent to Strand for collection. Unfortunately when I went online there was only a collection point available in Cape Town and I am in Gordons Bay. So I sent an e-mail asking if there was a solution to the problem and got a very prompt reply from Mark Landers offering to sent the items to Strand for my collection. In this day and age one rarely finds someone so committed to help a small order client like me
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Replies (1)Voltex's replyOfficial
16 Mar 2021, 11:55Thank you so much Kay!
We appreciate the feedback and look forward to welcoming you back to our branch soon.
We appreciate the feedback and look forward to welcoming you back to our branch soon.
Voltex's reply16 Mar 2021, 11:55
Official
Thank you so much Kay!
We appreciate the feedback and look forward to welcoming you back to our branch soon.
We appreciate the feedback and look forward to welcoming you back to our branch soon.
