GT
Gomotsegang T
1 reviews | Active since Sept 2022
13 Sept 2022, 11:44
Dissapointing & awful device
Hi Voltex Team..... The meter box that we have does not allow us to load the voucher, most of the times it displays error "Tempered Meter", sometimes just some 6 digit number starting with 8.
Can we please get assistance on this. We currently DONT have electricty and we work from home.
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Voltex's replyOfficial
13 Sept 2022, 12:34 Good day Gomotsegang Whilst we understand your frustration, Voltex is not permitted to carry out any work on City Power meters. Up until 2019, Voltex was contracted by City Power to maintain all Voltex branded meters in the field. Once that contract was terminated, Voltex was no longer permitted to carry out any work on City Power meters. Whilst we would love to assist you, we are contractually bound by our agreement, and as such, your only avenue of recourse is directly with City Power. City Power can be reached telephonically on *** or online at https://za4.forcelink.net/forcelink/customportal/cp_mdt/customerportal.html#
Regards The Voltex Team
Regards The Voltex Team
Best regards,
Voltex's reply13 Sept 2022, 12:34
Official
Good day Gomotsegang Whilst we understand your frustration, Voltex is not permitted to carry out any work on City Power meters. Up until 2019, Voltex was contracted by City Power to maintain all Voltex branded meters in the field. Once that contract was terminated, Voltex was no longer permitted to carry out any work on City Power meters. Whilst we would love to assist you, we are contractually bound by our agreement, and as such, your only avenue of recourse is directly with City Power. City Power can be reached telephonically on *** or online at https://za4.forcelink.net/forcelink/customportal/cp_mdt/customerportal.html#
Regards The Voltex Team
Regards The Voltex Team
Best regards,