IP
Itu P
1 reviews | Active since May 2021
08 Jul 2026, 12:14
Bad service ordering
Placed an order for products with the Rustenburg Branch on the 17th of June 2026, still haven’t received my order today. They say they only received 3 of the 5 cable knives and when I follow up on the remaining 2 I’m not given proper answers. My client is furious
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Voltex's replyOfficial
10 Jul 2026, 15:01Dear Itu,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by your experience.
We understand the importance of timely communication and service, particularly when it impacts your own customers. We regret that we did not meet your expectations on this occasion.
Your comments have been noted and shared with the relevant team for review.
Please expect a call from the relevant team.
Kind regards,
The Voltex Team
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by your experience.
We understand the importance of timely communication and service, particularly when it impacts your own customers. We regret that we did not meet your expectations on this occasion.
Your comments have been noted and shared with the relevant team for review.
Please expect a call from the relevant team.
Kind regards,
The Voltex Team
Voltex's reply10 Jul 2026, 15:01
Official
Dear Itu,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by your experience.
We understand the importance of timely communication and service, particularly when it impacts your own customers. We regret that we did not meet your expectations on this occasion.
Your comments have been noted and shared with the relevant team for review.
Please expect a call from the relevant team.
Kind regards,
The Voltex Team
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by your experience.
We understand the importance of timely communication and service, particularly when it impacts your own customers. We regret that we did not meet your expectations on this occasion.
Your comments have been noted and shared with the relevant team for review.
Please expect a call from the relevant team.
Kind regards,
The Voltex Team