FM
Frans M

1 reviews | Active since Jan 2025

02 Jan 2025, 09:12

6 months - still no solar installed by Voltex Hoedspruit

I secured a bond extension from ABSA for R237,005.29 to install solar on a farm in Hoedspruit. ABSA insisted I use one of their "preferred" solar providers in the area whom they "trust". This turned out to be VOLTEX.

I received a quote from VOLTEX and the re-mortgage was approved by ABSA who paid me out the funds. VOLTEX requested I pay them out the necessary the funds ~80% for them to secure the equipment. I paid VOLTEX out the funds on 21/05/2024.

We are now on 02/01/2025 and I still do not have working solar on the farm. The contractor VOLTEX are using has over the past 5-6 months made a plethora of promises that they will complete the installation shortly, but never show up. The complaints made to VOLTEX about this do not result to anything. The complaints I have made to ABSA regarding the above also result to nothing.

At this point I have been cheated, **** to and made a fool of by both ABSA and VOLTEX Hoedspruit. I have now given up with VOLTEX - they must come and take down the little they have done and give me my money back. They should also pay the additional bond fees of R3000 per month that I have had to pay to ABSA since June. ABSA will continue to shrug their shoulders about the ordeal - so I will need to move my bond to another bank.

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Replies (1)
Voltex
Voltex's reply06 Feb 2025, 10:56
Official
Good Day Frans, 

We apologise for the inconvenience caused and we have followed up and believe that the installation has taken place and that all is now in order.

If you have any further issues or queries, please contact us at ***

Kind Regards
Voltex Team