MM
Minkz M
1 reviews | Active since Dec 2013
26 Sept 2024, 20:21
Worst Online service
Worst online shopping service ever. I am not shocked. They are based in Port Elizabeth. I placed my order on 18 September but no update. I have to call to follow for my order that I am suppose to pick it up at Volpes Table Bay. I am disgusted by this service. Even orders I placed from other stores after this order have been delivered. Never again I am ordering from you guys.
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Volpes, The Home of Linen's replyOfficial
20 Jan 2025, 11:05Hi Minkz,
Thank you for sharing your experience with us. We’re delighted to hear that you’ve received your order and are pleased with your items.
We sincerely apologize for the lack of communication – we understand how frustrating this must have been, Please know we’re actively working to improve our service and prevent this from happening in the future.
We sincerely apologize for the lack of communication – we understand how frustrating this must have been, Please know we’re actively working to improve our service and prevent this from happening in the future.
We truly appreciate your patience and value your feedback. If you have any further concerns, don’t hesitate to reach out.
Warm regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply20 Jan 2025, 11:05
Official
Hi Minkz,
Thank you for sharing your experience with us. We’re delighted to hear that you’ve received your order and are pleased with your items.
We sincerely apologize for the lack of communication – we understand how frustrating this must have been, Please know we’re actively working to improve our service and prevent this from happening in the future.
We sincerely apologize for the lack of communication – we understand how frustrating this must have been, Please know we’re actively working to improve our service and prevent this from happening in the future.
We truly appreciate your patience and value your feedback. If you have any further concerns, don’t hesitate to reach out.
Warm regards,
Volpes, The Home of Linen