Volpes, The Home of Linen

I am writing to express my growing frustration with Volpes, The Home of Linen’s persistent disregard for my privacy and communication preferences. After previously raising concerns about receiving daily marketing emails - an issue I believe has finally been resolved - I am now being inundated with unsolicited SMS messages on a daily basis. This shift from email to SMS is not only invasive, it feels deliberately evasive, as though losing one avenue of contact has prompted your team to exploit another. Let me be absolutely clear: I did not consent to this barrage of advertising, and I find it unacceptable that my request to opt out has been met with such blatant disregard. I am formally demanding that Volpes, The Home of Linen immediately delete all my contact information from your records - email, phone number, and any other personal data you may hold. I expect written confirmation that this has been done. If this issue is not resolved promptly and permanently, I will escalate the matter to the relevant regulatory authorities and consumer protection platforms. I will not tolerate further intrusion. Respectfully, Sarah