Volpes Pathetic Service - Order delivered incorrectly x 2 times

In November 2025, I made a purchase at Volpes online, buying 2 x King Size ED fitted sheets, and 2 x Single bed flat sheets. The product arrived, when I opened the parcel in December, the on King Size ED fitted sheet, was indeed a Queen size.

I sent an email informing Volpes of the problem. On 9 January the Courier collected the wrongly supp**** sheet. Today, the Courier delivered the parcel, and AGAIN, it is the wrong sheet, it is still a Queen size ED Fitted sheet.

This is now 2 months after I made the purchase. I've been trying to phone Volpes, but you can only access the answering service.

Can someone please assist, as I'm currently just wanting them to give me my money back.

My original order reference was 753443. The new Tax invoice for todays incorrect delivery is 000V***. Sales Person S18460