JS
Joy S
1 reviews | Active since Oct 2017
09 Nov 2025, 17:04
Volpes order
Service at Head Office and Rosebank branch are very unhelpful.The system was quick to take my money but must have a system error as the system is still showing pending I have emailed to get a refund immediately. Not happy at all with the service.
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Replies (1)
Volpes, The Home of Linen's replyOfficial
11 Nov 2025, 15:44Hi Joy,
We sincerely apologize for the inconvenience you’ve experienced.
We’re pleased to confirm that your order has been cancelled and one of our agents will be in touch shortly to assist in finalising your refund.
Thank you for your patience and understanding, we truly appreciate the opportunity to resolve this matter for you.
Warm Regards
Volpes, The Home of Linen
We sincerely apologize for the inconvenience you’ve experienced.
We’re pleased to confirm that your order has been cancelled and one of our agents will be in touch shortly to assist in finalising your refund.
Thank you for your patience and understanding, we truly appreciate the opportunity to resolve this matter for you.
Warm Regards
Volpes, The Home of Linen
Volpes, The Home of Linen's reply11 Nov 2025, 15:44
Official
Hi Joy,
We sincerely apologize for the inconvenience you’ve experienced.
We’re pleased to confirm that your order has been cancelled and one of our agents will be in touch shortly to assist in finalising your refund.
Thank you for your patience and understanding, we truly appreciate the opportunity to resolve this matter for you.
Warm Regards
Volpes, The Home of Linen
We sincerely apologize for the inconvenience you’ve experienced.
We’re pleased to confirm that your order has been cancelled and one of our agents will be in touch shortly to assist in finalising your refund.
Thank you for your patience and understanding, we truly appreciate the opportunity to resolve this matter for you.
Warm Regards
Volpes, The Home of Linen