AM
Audrey M
1 reviews | Active since Apr 2024
03 Apr 2024, 20:23
Volpes Online Disaster
Please do not order from Volpes online it's the most frustrating process and it's my first order with them. I placed an order on 2 March 2024 and I am still waiting. Everytime I phone there is a different excuse NEVER a solution. No response to emails.They tell you your order is on the way. At this stage I don't know what to do anymore to get my order or my money.
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Replies (1)
Volpes, The Home of Linen's replyOfficial
22 May 2024, 15:12Hi Audrey,
We are genuinely sorry for the inconvenience you've faced with your first Volpes online order. We would like to acknowledge we had experienced a technical error that led to a delay in your order. Please know that this was out of our ordinary and we deeply regret any inconvenience it has caused you.
Addressing this matter is a top priority for us, and our dedicated team is already working diligently to resolve this issue and ensure a smoother experience for you in the future.
Thank you again for bringing this to our attention. Your feedback is invaluable, and we greatly appreciate the opportunity to improve your experience with us.
Warm regards,
Volpes,The Home of Linen
We are genuinely sorry for the inconvenience you've faced with your first Volpes online order. We would like to acknowledge we had experienced a technical error that led to a delay in your order. Please know that this was out of our ordinary and we deeply regret any inconvenience it has caused you.
Addressing this matter is a top priority for us, and our dedicated team is already working diligently to resolve this issue and ensure a smoother experience for you in the future.
Thank you again for bringing this to our attention. Your feedback is invaluable, and we greatly appreciate the opportunity to improve your experience with us.
Warm regards,
Volpes,The Home of Linen
Volpes, The Home of Linen's reply22 May 2024, 15:12
Official
Hi Audrey,
We are genuinely sorry for the inconvenience you've faced with your first Volpes online order. We would like to acknowledge we had experienced a technical error that led to a delay in your order. Please know that this was out of our ordinary and we deeply regret any inconvenience it has caused you.
Addressing this matter is a top priority for us, and our dedicated team is already working diligently to resolve this issue and ensure a smoother experience for you in the future.
Thank you again for bringing this to our attention. Your feedback is invaluable, and we greatly appreciate the opportunity to improve your experience with us.
Warm regards,
Volpes,The Home of Linen
We are genuinely sorry for the inconvenience you've faced with your first Volpes online order. We would like to acknowledge we had experienced a technical error that led to a delay in your order. Please know that this was out of our ordinary and we deeply regret any inconvenience it has caused you.
Addressing this matter is a top priority for us, and our dedicated team is already working diligently to resolve this issue and ensure a smoother experience for you in the future.
Thank you again for bringing this to our attention. Your feedback is invaluable, and we greatly appreciate the opportunity to improve your experience with us.
Warm regards,
Volpes,The Home of Linen