Jj
Jonathan jonathane.rhodes

1 reviews | Active since Mar 2022

09 Sept 2024, 11:32

Thanks for making me wait until you are ready to deliver the item I purchased from you, I was told it would take a week, it's been longer and the store I ordered from isn't quite sure when you will deliver

Thanks for making me wait until you are ready to deliver the item I purchased from you, I was told it would take a week, it's been longer and the store I ordered from isn't quite sure when you will deliver. With that kind of customer service I'm going to run back and support you so soon

0
Replies (1)
Volpes, The Home of Linen
Volpes, The Home of Linen's reply20 Jan 2025, 10:06
Official
Hi Jonathan, 

Thank you for sharing your feedback. 

We’re glad to hear you've received your order and are happy with it! 

We sincerely apologize for the delay and the frustration it caused. We understand how important timely deliveries are, and we’re actively working to improve the process. 

Your feedback is valuable, and we truly appreciate your patience as we make these improvements. 

Warm regards, 

Volpes, The Home of Linen